CheapFareSolution is operated by SKYLUXE JOURNEY, an independent travel agency, and is not an airline.

This page explains the post-ticketing service fees that SKYLUXE JOURNEY may charge after a reservation has been confirmed or an airline ticket has been issued. These fees may apply when customers request services such as cancellation processing, refund assistance, ticket exchanges, reissues, future-travel-credit handling, waiver requests, name-correction administration, duplicate-booking investigation, or other post-sale services.

Our post-ticketing service fees are separate from any charges imposed by an airline, airport, government authority, supplier, or other third party. Such additional amounts may include airline penalties, fare differences, government taxes, airport charges, baggage fees, seat-selection fees, supplier penalties, or other applicable charges.

Post-ticketing services often require substantially more manual work than the original booking process.

Depending on the request, SKYLUXE JOURNEY may need to:

Because these services require additional agency resources, a separate post-ticketing service fee may apply.

A post-ticketing service fee may apply when a customer requests assistance after a booking has been confirmed or a ticket has been issued.

Examples include:

The applicable fee depends on the type and complexity of the service requested.

The post-ticketing service fees charged by SKYLUXE JOURNEY are agency fees.

They are separate from:

Payment of a service fee does not eliminate or replace an airline-imposed charge.

Where an airline requires an additional payment to complete a requested change, exchange, reissue, cancellation, or other transaction, that amount will be separate from the applicable service fee.

Unless otherwise stated, post-ticketing service fees may be assessed per passenger, per ticket, or per service request, depending on the nature of the transaction.

A booking involving multiple passengers or multiple tickets may therefore result in more than one service fee where separate work is required.

For example, if individual passenger tickets must be processed separately, the applicable service may need to be performed separately for each ticket.

Where a single service request covers multiple passengers and can reasonably be completed as one transaction, SKYLUXE JOURNEY may determine the applicable fee based on the published fee schedule or the amount quoted before the service begins.

Payment of a post-ticketing service fee does not guarantee that an airline or supplier will approve the requested action.

For example:

The service fee compensates the agency for the applicable service work. It does not represent a guarantee that the airline will approve the requested outcome unless the specific service is expressly described as success-based.

SKYLUXE JOURNEY may determine that a requested post-ticketing service cannot be completed because of airline rules, ticket status, timing, supplier restrictions, technical limitations, or other circumstances.

Where a request is clearly impossible before substantive work begins, we will generally not charge the applicable service fee or will reverse a fee that was collected for that request.

Where substantive agency work has already begun, the applicable service fee may remain payable even if the airline or supplier subsequently declines the requested action.

Customers may request assistance cancelling an airline ticket after ticket issuance.

The applicable airline fare rules determine whether the ticket is:

Where we provide cancellation assistance, an applicable post-ticketing service fee may be charged in addition to any airline-imposed cancellation penalty or other applicable amount.

A refund request may require us to review the ticket, determine eligibility, contact the airline, submit documentation, calculate applicable amounts, and process or monitor the refund.

An applicable refund-processing service fee may therefore apply.

The service fee remains separate from the actual refund amount approved by the airline or otherwise required under applicable law.

Where a refund is denied because the ticket is non-refundable or otherwise ineligible, we may still charge the disclosed service fee where substantive refund-processing work was performed.

Customers requesting a ticket change or reissue may be responsible for:

Before processing an exchange or reissue, we may provide the customer with the applicable total amount required to complete the requested change.

Where an airline permits a cancelled ticket to retain value as a future travel credit, we may assist with documenting, reviewing, or applying the credit.

A service fee may apply for manual assistance.

Future travel credits may be subject to airline-specific conditions, including:

We do not control the airline's future-credit rules.

Name corrections are subject to the applicable airline's rules.

Where an airline permits a minor correction, we may assist with the correction process and charge the applicable service fee.

A full passenger-name change may not be permitted by the airline.

If the airline requires cancellation and rebooking instead of a name correction, the customer may be responsible for the applicable fare difference, airline charges, and our service fee.

Payment of a name-correction service fee does not guarantee airline approval.

A customer who misses a scheduled flight without cancelling or changing the reservation in accordance with the applicable airline rules may be considered a no-show.

No-show consequences may include:

We may attempt to request reinstatement, recovery of remaining value, or an applicable waiver.

A no-show recovery or reinstatement service fee may apply.

We do not guarantee that the airline will approve reinstatement or recovery.

We may assist with requests involving circumstances such as:

Supporting documentation may be required.

A waiver-processing fee may apply depending on the type and complexity of the request.

An airline may independently approve or deny the requested waiver.

Any airline waiver applies only according to the airline's decision and does not automatically waive our own service fee.

Customers may request assistance with refunds involving airline ancillary services, including:

Where manual agency assistance is required, a service fee may apply.

The actual refund entitlement remains subject to the airline's rules, applicable law, merchant-of-record structure, and whether the service was provided.

When an airline makes a schedule change or cancellation, we may assist the customer with the airline's proposed alternative.

Where the customer simply accepts an eligible airline-provided alternative, we may not charge a post-ticketing service fee for basic schedule-change assistance, subject to the applicable service terms.

If the customer requests an alternative itinerary that requires additional agency work beyond the standard airline-provided solution, a post-ticketing service fee may apply.

Any airline fare difference or other applicable airline charge will remain separate.

Customers who believe that duplicate reservations have been created may request assistance investigating and consolidating the bookings.

A nominal service fee may apply where manual investigation is required.

Where a duplicate booking was clearly caused by an error attributable to SKYLUXE JOURNEY, the applicable agency fee may be waived.

Basic requests for a ticket copy, itinerary resend, or booking-status confirmation may generally be provided without a post-ticketing service fee.

However, if extensive manual research or retrieval from archived records is required, an administrative fee may apply where disclosed before the service is performed.

Where a customer requests an investigation into a duplicate payment or billing issue, we may review the relevant booking, payment records, transaction history, and ticketing records.

A service fee may apply for customer-requested research unless the investigation confirms that the issue resulted from a billing error on our part.

This does not limit any customer's rights under applicable law or applicable payment-network dispute procedures.

The following fee schedule should be published only after internal adoption and alignment with customer-service scripts, booking disclosures, payment procedures, and staff training.

Service Category: Cancellation assistance within 24 hours where airline/fare permits reversal — online self-service

Service Fee: INR 0

Service Category: Cancellation assistance within 24 hours where airline/fare permits reversal — agent-assisted

Service Fee: INR 2,000

Service Category: Voluntary cancellation for future airline credit — domestic economy

Service Fee: INR 4,000

Service Category: Voluntary cancellation for future airline credit — international economy

Service Fee: INR 6,000

Service Category: Voluntary cancellation for future airline credit — premium cabin

Service Fee: INR 8,000

Service Category: Voluntary refund processing — domestic economy

Service Fee: INR 8,000

Service Category: Voluntary refund processing — international economy

Service Fee: INR 14,000

Service Category: Voluntary refund processing — premium cabin

Service Fee: INR 16,000

Service Category: Exchange/reissue more than 10 days before departure — domestic economy

Service Fee: INR 6,000

Service Category: Exchange/reissue more than 10 days before departure — international economy

Service Fee: INR 12,000

Service Category: Exchange/reissue within 10 days of departure — domestic economy

Service Fee: INR 10,000

Service Category: Exchange/reissue within 10 days of departure — international economy or premium cabin

Service Fee: INR 16,000

Service Category: Minor name-correction administration where permitted by airline

Service Fee: INR 4,000–INR 8,000

Service Category: Full name-change or cancel/rebook handling where airline does not permit correction

Service Fee: Quoted before action

Service Category: No-show reinstatement or missed-flight recovery request

Service Fee: INR 12,000

Service Category: Duplicate-booking investigation and consolidation request

Service Fee: INR 2,000

Service Category: Medical, bereavement, visa, military, or other documentary waiver request

Service Fee: INR 4,000–INR 12,000 depending on complexity

Service Category: Ancillary refund assistance for seat, baggage, or unused paid service

Service Fee: INR 2,000 per ancillary item or service request

Service Category: Airline schedule-change assistance where customer accepts the airline's proposed alternative

Service Fee: No fee

Service Category: Schedule-change assistance requiring a customer-requested alternative outside the airline's default offer

Service Fee: INR 4,000–INR 8,000

Service Category: Ticket copy, itinerary resend, or basic booking-status request

Service Fee: No fee, unless extensive archive research is required

Service Category: Customer-requested chargeback research or duplicate-payment investigation

Service Fee: INR 3,000 unless a billing error on our part is confirmed

Where a post-ticketing service fee applies, we will disclose the applicable agency fee before the customer authorizes the service, unless the fee has already been clearly disclosed and accepted under the applicable booking or service terms.

The customer should have an opportunity to review the applicable:

before authorizing a charge or proceeding with the requested service.

Post-ticketing service fees compensate us for agency work performed after the original booking.

Unless expressly identified as a success-based service:

If we determine that a request is clearly impossible before substantive work begins, the applicable fee should generally not be charged or should be reversed.

If a fee was collected but no substantive work was performed on the request, the fee may be refunded.

Any fee waiver or reduction applies only to our own fee and does not automatically waive an airline or supplier charge.

We may, at our discretion, reduce or waive our own post-ticketing service fee in appropriate circumstances.

Examples may include:

Where a reduction or waiver is granted, it applies only to our own service fee.

It does not automatically waive:

Any compassionate reduction should be based on reasonable supporting documentation and applied consistently according to our internal procedures.

Where a refund or monetary adjustment is approved, we generally process the applicable amount to the original form of payment, subject to applicable law, payment-provider requirements, fraud controls, and the transaction structure.

Customers should not assume that a refund can automatically be transferred to:

Identity verification may be required before a monetary adjustment is processed.

By authorizing a post-ticketing service, the customer acknowledges that:

Our post-ticketing service fees compensate the agency for after-sale travel services and administrative work.

These fees are separate from airline-imposed penalties, fare differences, government taxes, airport charges, baggage fees, seat fees, supplier charges, and other third-party costs.

Payment of a post-ticketing service fee does not guarantee that an airline or supplier will approve a requested cancellation, refund, waiver, exchange, reissue, name correction, reinstatement, or other requested action.

Any airline or supplier decision remains subject to that provider's applicable rules, policies, availability, and applicable law.

cheapfaresolution.com, operated by SKYLUXE JOURNEY, is committed to providing transparent information about post-ticketing service charges.

We will distinguish our own agency service fees from charges imposed by airlines, suppliers, airports, governments, or other third parties.

Customers will be informed of applicable agency fees before authorization of the relevant post-ticketing service, subject to the terms governing the original transaction and the applicable service requested.

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