Claim Component: cheapfaresolution.com (operated by SKYLUXE JOURNEY) Rule

Claim Window: Within 24 hours of booking and before the first departure

Compared Price: Same itinerary, passenger mix, cabin, fare conditions, and mandatory charges

Proof Required: Booking reference, comparison URL where available, screenshots/evidence, timestamp, and currency

Mandatory Charges: Base fare, applicable airline charges, known taxes, and known mandatory agency charges

Excluded Prices: Optional ancillary services, member-only fares, coupon-only savings, opaque fares, loyalty redemptions, and non-public fares

Remedies: Verified difference refund, agency credit, or eligible cancellation/reversal where operationally feasible

Online vs. Assisted: Must be compared on a like-for-like service basis

Any approved Price Match claim will be resolved only after SKYLUXE JOURNEY independently verifies that the lower fare was publicly available, bookable, and materially identical to the confirmed cheapfaresolution.com itinerary.

Dynamic price differences, stale cached fares, membership-only promotions, unavailable fares, and prices that exclude mandatory charges will not qualify.

cheapfaresolution.com, operated by SKYLUXE JOURNEY, aims to make airfare pricing as transparent and understandable as possible.

Our Price Match Promise is designed to give customers a clear process for bringing a potentially lower publicly available fare to our attention while recognizing the highly dynamic nature of airline pricing and inventory.

We encourage customers to provide complete and accurate documentation so that claims can be reviewed efficiently and consistently.

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